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Protect organizations from cyberattacks
Your security, safety, and privacy is our top priority — and we build GenSpace accordingly.
GenSpace takes a security-by-design approach to protecting your data. Our team continues to make investments so you can use GenSpace with confidence.
Security infrastructure
GenSpace’s infrastructure is designed with layers of protection to help ensure your data is secure while transmitted, stored, or processed. Protections include but are not limited to encryption, least privilege access, secure software development, and a public bug bounty program.
Operational security
Our information security team continuously implements new security controls and monitors GenSpace for malicious activity across our infrastructure, networks, and assets.
Product security
GenSpace provides a robust set of in product data protection and admin controls for greater visibility and control over our data. Enterprise admins can deploy GenSpace to their organizations with SSO via SAML 2.0, provision users through SCIM, and track activity with the audit log features. Enterprise admins can also fine tune permission controls and guests, and manage team organizations.
GenSpace maintains a comprehensive privacy compliance program and is committed to partnering with its customers and vendors on privacy compliance efforts. This page highlights some of the key aspects of our program.
How we handle your data
At GenSpace our team is dedicated to developing and implementing data privacy processes and safeguards that meet industry standards and best practices. We conduct ongoing training for our teams to ensure that they are up to speed with developments in legislation and essential privacy and security practices. Every GenSpace employee and contractor signs up to non-disclosure terms to maintain the confidentiality and security of your data. GenSpace also holds any vendors that handle personal data to the same data management, security, and privacy practices and standards to which we hold ourselves.
Agreements
At GenSpace we strive to keep all of our agreements up to date with the latest regulations and industry standards. Our Master Subscription Agreement and Data Processing Addendum describe in detail GenSpace’s data privacy processes, standards, safeguards and our compliance with data protection legislation. To ensure that our terms track with the GDPR, CCPA and other global privacy standards we continually have our terms assessed by leading privacy experts in multiple jurisdictions.
Product security
GenSpace provides a robust set of in product data protection and admin controls for greater visibility and control over our data. Enterprise admins can deploy GenSpace to their organizations with SSO via SAML 2.0, provision users through SCIM, and track activity with the audit log features. Enterprise admins can also fine tune permission controls and guests, and manage team organizations.
Policies
At GenSpace we want to be as transparent as possible with our customers about how we collect, process, store, and use their personal data. In order to achieve this GenSpace maintains comprehensive and detailed policies regarding how we handle your personal information. These policies describe in detail how our users can exercise their rights with regard to their data.
Data governance
Data governance relates to the policies and procedures that dictate how data is procured and used throughout its life cycle. From creation and collection to processing, distribution, storage and deletion. GenSpace’s commitment to data governance is key to keeping our users data secure, private, accurate, and accessible.
GDPR
The General Data Protection Regulation (GDPR) is a comprehensive data protection law that governs the collection of and use of personal data of EU residents, and that allows data subjects to exercise control over their data. As the GDPR is widely considered to be the most stringent global privacy standard, we have mapped our privacy program to the GDPR and other global privacy regulations.
GenSpace maintains a comprehensive security and privacy program to provide advanced security features in our Enterprise plan that are designed to protect your data in accordance with various regulatory and industry standards. GenSpace has been attested by independent third-party auditors. If you’d like a copy of the compliance reports, please reach out to [email protected] for our Trust portal.
SOC 2 Type 2
The SOC 2 Type 2 is an audit report performed by an independent third-party certified by the American Institute of Certified Public Accountants (AICPA) to evaluate a service organization’s controls related to the Trust Services Criteria (TSC). The SOC 2 Type 2 report assesses the effectiveness of these controls over a period of time and is intended to provide assurance to customers and stakeholders that the organization has implemented adequate controls to protect their data.
ISO 27001, ISO 27701, ISO 27017, ISO 27018
ISO is an international standard development organization, and GenSpace has achieved certifications for four ISO standards: ISO 27001, ISO 27701, ISO 27017, and ISO 27018. The standards outline requirements for establishing, implementing, and continuously improving GenSpace’s Information Security Management System (ISMS) and Privacy Information Management System (PIMS).
HIPAA
The Health Insurance Portability and Accountability Act (HIPAA) is a US federal law that was enacted in 1996 that requires the protection and confidential handling of protected health information (PHI) by covered entities such as healthcare providers, health plans, and healthcare clearinghouses, as well as their business associates. Provided businesses subject to HIPAA leverage the GenSpace Enterprise-grade security features described in our Help Center article here and sign GenSpace’s Business Associate Agreement they may process PHI within their GenSpace workspace.
GenSpace leverages AI to improve the core product experience and provide real value to our users in their day-to-day work. We strive to do this in a way that’s trustworthy, reliable, and user-centric.
Safe & secure:
GenSpace takes a safety-first approach to artificial intelligence. Our AI features and partners undergo security and legal reviews prior to GenSpace utilizing their services. These security practices apply to our AI features and AI development process.
Our security practices →
Transparency:
At GenSpace, we want to be transparent with our customers about our AI products. In order to achieve this GenSpace maintains a Help Center and Terms and Privacy page to outline how our AI products’ functionality and privacy practices.
Our terms & privacy policy →
Empowering:
We aim to create AI-enhanced experiences that aren’t just interesting — but rather, genuinely useful in your day-to-day work. To achieve this, the development of our AI-powered features is grounded in extensive research to understand the needs of our users.
Data governance:
Your data is yours. Our AI Subprocessors are prohibited from using Customer Data to train models. The controls and permissions with respect to access and use of customer data will be respected.
GenSpace is relied on from creatives to cooperations – as such, everyone deserves a platform they can count on. With robust uptime guarantees and multi-level redundancy, you can trust GenSpace will be there when you need it.
Enterprise-grade Infrastructure
We partner with AWS and Cloudflare to build a world-class architecture and to ensure users that GenSpace is built for maximum business resilience.
High availability & Failover
GenSpace keeps your data safe by having multiple zones for redundancy, have a comprehensive backup program, and regularly testing our disaster recovery and business continuity program. GenSpace offers a guaranteed uptime of 99.9%, so users can trust that we’ll be there when you need us. For GenSpace’s service level terms, please refer here.
Service Status
GenSpace makes it transparent and easy with a real-time view of GenSpace’s availability through the status page.
Interested in advanced security and control? Let us know your needs and we can help!
Gemini, Perplexity etc
Execute tasks with chat
Connecting with business solutions
Create interactive links to your data
Use AI tools from external vendors
